Policies
Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.
CareCredit
CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.
Cancellation Policy
At Chico Hospital for Cats, we strive to provide the highest quality care and service to our clients. We understand that unexpected events can occasionally disrupt your plans, and we aim to accommodate your needs to the best of our abilities.
In an effort to ensure the availability of our services for all our valued clients, we kindly ask that you notify us at least 24 hours in advance if you need to reschedule or cancel your appointment. If you do not cancel your appointment within the 24-hour timeframe or are unable to attend your scheduled appointment, a $30 cancellation fee will be applied.
We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or concerns, please don't hesitate to reach out to our team at (530) 892-2287. We look forward to continuing to provide the best care for your furry family members!
Coupons and Rewards
Ask the front desk for available coupons and programs through our partners.
Sign up to Earn rewards with each purchase of an
eligible Zoetis product. Use these rewards to pay for any
product or service at your pet’s next visit to see us.
